Return policy

Refund and Exchange Policy – 30 Days
This means you have 30 days after receiving your order to request a refund or exchange.

To be eligible for a refund or exchange, the product must be in the same condition as you received it: undamaged, with tags, and in its original packaging.
You will also need a receipt or proof of purchase. To initiate the refund or exchange process, you can contact us at:
support@papparazo-fr.com

Papparazo’s collection features elegant and practical designs that enhance your height with confidence, making them suitable for all occasions and everyday wear, while ensuring exceptional comfort and a stylish look.

If you want to exchange your shoe with a different size, you can exchange it quickly with low shipping costs. in which we will send you a payment link for depending on your location.

Due to the high volume of orders we receive, some orders may experience slight shipping delays. We are working diligently to deliver your orders as quickly as possible and appreciate your understanding and patience. Thank you for choosing to shop with us.

At our store, we believe in providing an exceptional and convenient shopping experience that meets the needs of all our customers. For this reason, we offer a flexible and easy return policy to ensure your complete satisfaction with your purchases. If you are not satisfied with any product, you can return it within 30 days, and we will process the return quickly and without complications. Once the return is processed, the refunded amount will be credited to your store account, allowing you to use it anytime for future purchases. We always strive to offer a seamless and enjoyable shopping experience, as your satisfaction is our top priority. If you have any questions or need assistance, our customer service team is always ready to support you at every step of the return and purchase process.

During peak order periods, slight delivery delays may occur, so we cannot cancel an order due to a delay.

By placing an order, you agree to our refund and exchange policy. We are committed to providing a smooth and secure shopping experience, and if you have any questions regarding the policy, our customer service team is available to assist you in making an informed decision before completing your order. If you place an order without reading or agreeing to this policy, we bear no responsibility and cannot make changes, as these policies are clearly displayed on the same order details page before completing your purchase to ensure transparency and avoid any issues after the order is placed.
Thank you for your trust,